Effective Date: April 20, 2026

Introduction

By opting into SMS communications from Well&You, you agree to receive informational text messages related to your care. These messages may include appointment scheduling, appointment reminders, and care coordination.

These Terms comply with applicable regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

Opt-In Consent

By providing your phone number and checking the consent box on our website or forms, you agree to receive SMS messages from Well&You.

Consent is:

• Specific to Well&You only
• Not shared with third parties or affiliates for marketing purposes
• Voluntary and not required as a condition of receiving care

Terms of Consent

By opting in, you agree to receive informational SMS messages as described at the point of consent, including appointment-related communication.

You understand that:

• Consent applies only to Well&You
• You may opt out at any time
• Message and data rates may apply
• Consent is not a condition of purchase or treatment

Types of Messages

You may receive messages such as:

• Appointment confirmations
• Appointment reminders
• Scheduling updates
• Care-related communication

We do not send promotional or marketing messages.

Message Frequency

Message frequency varies based on your interaction with our team but will not exceed 3–5 messages per day unless there is a notification event.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan. Well&You is not responsible for these charges.

Opt-Out & Help Instructions

You can opt out at any time by replying:

• STOP to unsubscribe
• HELP for assistance

You may also contact our office directly to update your communication preferences.

Privacy Policy Reference

Your information is handled in accordance with our Privacy Policy:
https://wearewellandyou.com/privacy-policy/

Your mobile number and SMS consent will not be shared with third parties or affiliates for marketing purposes.

Data Use & Sharing

• We do not sell or rent your personal information
• We may share data with service providers (such as SMS platforms or carriers) solely to deliver messages
• All data sharing is limited to operational purposes only

Disclaimers & Limitation of Liability

SMS message delivery is dependent on third-party carriers and network availability. Well&You does not guarantee that messages will be delivered without delay or interruption.

Well&You is not responsible for:

• Delayed or undelivered messages
• Errors in message transmission
• Carrier-related issues
• Charges incurred from your mobile provider

To the extent permitted by law, Well&You disclaims liability for any damages arising from the use or inability to use SMS services.

Record-Keeping & Compliance

We maintain records of:

• Consent and opt-in details
• Message logs
• Opt-out requests

This is done to comply with TCPA and industry regulations.

Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page, and continued participation in SMS communications constitutes acceptance of those changes.

Contact Information

If you have questions about these Terms, please contact:

Well&You
Phone: (904) 895-5400
Email: hello@wearewellandyou.com
Website: https://wearewellandyou.com